Information and Communication Technology
(ICT) Department


The ICT Department is committed to delivering reliable and forward-thinking technology solutions that align with the organization's goals. We are dedicated to leveraging modern technology to support innovation, enhance productivity, and improve overall efficiency across all departments. Our team ensures that every digital tool and system is optimized to create a seamless and secure technology environment.


Our Vision and Mission

Vision - To drive digital transformation in the dairy sector through innovative, efficient, and sustainable ICT solutions that enhance productivity, ensure quality, and support smart agriculture practices across the value chain. Mission - To empower the dairy sector with cutting-edge ICT solutions that optimize farm-to-market operations, improve traceability and quality control, support data-driven decision-making, and foster sustainable growth through innovation and connectivity.
Key Functions

  • IT Infrastructure Management
  • Software & Application Management
  • Network & Cybersecurity
  • Technical Support & Helpdesk Services
  • ICT Training & Development
  • Innovation & Digital Transformation

Services & Solutions

IT Support & Helpdesk

  • 24/7 technical assistance for hardware, software, and network issues.
  • User account management (email, portals, access control).
  • Troubleshooting and maintenance.

Network & Security

  • Secure Wi-Fi and wired network access.
  • Firewall, antivirus, and intrusion detection systems.
  • Data protection and compliance.

Software Management and Support

  • Automated Milk Collection System (AMCS).
  • NDDB Dairy ERP (NDERP).
  • Field Attendance System.
  • Supervisory Control and Data Acquisition (SCADA) PCS-7 Ver 10.0 System for Dairy Operations

Infrastructure Support

  • LAN Connectivity Across the Organization.
  • Campus-Wide CCTV Surveillance System.
  • IP Based Intercom System.
  • Video Conferencing Facility.

Meet Our Team

Our team comprises skilled IT professionals passionate about technology and committed
to providing top-notch service and support.



Shri Saqib Khan

( Head Of Department )


Shri Naman Rai

( Executive )


Shri Vishal Singh

( Jr. Executive )


Shri Raju Prasad

( IT Assistant )